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Trust center

Security and file safety

How VersionFixer protects uploaded files, conversion jobs, payments, and worker access.

Private uploads, isolated job folders, HTTPS, blocked sensitive files, and no raw card storage are built into the service.
Private uploads

Every job is stored in a private folder that is blocked from direct web access.

Isolated processing

Each conversion receives a separate job directory for input, work files, logs, and output.

Short retention

Temporary job folders are scheduled for cleanup after 30 minutes by default. A failed conversion placed into private manual review may be retained for up to seven days solely to complete that review.

Secure checkout, no card storage

Payments are processed securely by Lemon Squeezy, VersionFixer's Merchant of Record. VersionFixer does not store raw card numbers, CVC codes, or payment-wallet credentials. Available payment methods are shown securely during checkout.

Worker token access

Desktop conversion workers connect with scoped API keys instead of public open ports.

Infrastructure controls

The public service uses HTTPS, restricted administration access, private worker networking, and monitored recovery procedures.

File lifecycle

Uploads are stored only inside private VersionFixer job storage. Each job receives separate input, work, logs, and output directories, then is scheduled for cleanup after 30 minutes. A failed conversion in private manual review may retain its source for up to seven days solely to complete that review.

Payment safety

Payments are processed securely by Lemon Squeezy, VersionFixer's Merchant of Record. VersionFixer stores the plan, credit, and checkout references required to operate the service, not raw card numbers, CVC codes, or payment-wallet credentials.

Worker isolation

Desktop conversion workers use scoped API keys, private network rules, and per-format queues so one failed job cannot affect another conversion.

Abuse protection

Executable extensions, dangerous filenames, unsupported formats, and excessive request rates are rejected before a job is created.

Frequently asked questions

How long are uploaded files kept?

Temporary job folders are scheduled for cleanup after 30 minutes by default. If private manual review is opened for a failed conversion, the source may be retained for up to seven days solely for that review.

Can visitors download uploaded files directly?

No. VersionFixer job storage is blocked from direct browsing and download links are generated through authenticated WordPress handlers.

Does VersionFixer store card numbers?

No. Lemon Squeezy processes checkout, and VersionFixer stores only the account, subscription, credit, and checkout references needed to operate the service.